App versions

Downloading and installing Agent by Whisbi iOS in the App Store

Visit the App Store on an iOS device to view or download the ‘Agent by Whisbi’ iOS app:

App version 1.11.0

What is included in this release?

We have improved the Share Showroom feature in this version. The video quality is automatically adjusted based on the agent’s network capabilities, so you can stream video smoothly even without an optimal network connection.

App version 1.10.0

Release notes:

We have added a tip for new Sell Lite users on how to make a phone call.

App version 1.9.0

Release notes:

We made it possible for the agent to switch between devices during a session with the client, including syncing with the Whisbi Agent for the Chrome version.

Besides this, we have launched the Sell Lite option to have a session with telephony via mobile so you can call the customer using your own telephone line.

App version 1.8.0

Release note:

  • You can use defined bookmarks to share website
  • You can extend the Request tab to full screen and see more requests on the list without scrolling down
  • The showroom video format has been extended 
  • Agent camera supports large video in the widget configuration

App version 1.7.0

Release note:

  • Sound notification is now more noticeable so you are fully aware of all incoming requests. You can toggle on/off a sound effect by going to the notification settings of your iOS-device.
  • The notification banner appears when the application is opened and new request is received if you are not in the session with the client
  • Phone call workflow has been improved to manage phone calls when the same client sends multiple requests in a short time
  • The agent status is automatically “Busy” if the agent is in the session

App version 1.6.0

Date: 2020-02-09

Release note

Fixes an issue with the “Logging in somewhere else” pop-up showing up unexpectedly

App version 1.5.0

Date: 2020-01-21

Release note

Improvement that allows customers to use independent regions to increase system scalability. Reach out to your Whisbi account manager or to learn more about this release.

App version 1.4.1

Date: 2020-01-12

Release note

Fixes an issue with the login process after a long period of inactivity.

App version 1.4.0

Date: 2020-12-21

Release note

Version 1.4.0 improves the workflow for agents to receive notifications.

App version 1.3.1

Date: 2020-12-03

Release note

  • Fixes an issue with Dutch and French languages
  • Fixes an issue with multiplied outcomes

App version 1.3

Date: 2020-12-01

Release note

  • Fixes an issue with Dutch and French languages
  • Fixes an issue with multiplied outcomes

App version 1.2

Date: 2020-09-01

Release note

Fixes an issue with adding bookmarks and improves workflow with scheduled calls.

App version 1.1

Date: 2020-07-31

Release note

What’s new?

Agent notifications on iOS. Receive notifications of incoming customer requests directly on your home screen. You will be notified on new incoming requests or scheduled calls in realtime.

You can toggle on/off this feature by going to the notification settings of your iOS-device.

App version 1.0

Date: 2020-07-15

App description

Agent by Whisbi is the easiest way to convert leads into customers. The app focuses on mobility and stability so that agents can drive sales conversation while working from home, a retail shop or a car dealership. 

We provide agents with easy-to-use sales tools to qualify leads and convert those leads into customers. The video-sharing tools in the Agent by Whisbi instantly create memorable experiences for your customers and is proven to increase the likelihood of a purchase.

Agents working at home, from call centres, retail shops or car dealerships are expected to be flexible, mobile and efficient. The Agent by Whisbi app handles phone calls, video sharing and network connectivity with easy one-touch navigation.

What’s new?

  • Engage customers in real-time with by sharing your camera, websites and your showroom
  • Secure notes
  • Bookmarks for your workflow
  • One-touch handling of incoming and scheduled calls
  • Session management tools to capture results and lead data

Please contact Whisbi for training and upgrades from your existing assisted sales service.