Authentication

Change your password

Navigate to https://account.whisbi.com and log in to your account. Once logged in, click on the little arrow pointing down, right next to your name in the top right corner and click “Profile Settings”.

Tip: Depending on your role (for example, project manager) the interface might look different. In this case, hover your name and click ‘Settings’, then click on ‘Privacy and Security’ to change your password.

Click on the “Privacy and Security” and click on “Edit” (top right corner) and you’ll be able to enter your old password and the new password.
Once you have finished, click on “Save” and you’re ready to go.

Forgot your password?

If you forget your password you can always recover it yourself. All you have to do is go back to the log in page through https://account.whisbi.com and select the link that says “Forgot your password?”:

In the recovery section enter your email address and select “Set a new password”

After clicking it you will be notified that a link will be sent to your inbox.

Soon after you’ll receive a link in your email that will take you to the recovery password page where a new password can be generated:

The password should be at least 6 characters long and contain both letters and numbers.

Once you click “Save Password” your password is updated.