Developer/IT > Whisbi API > API Reference > Events > General

General

Events that trigger both in One-to-Many and One-to-One

NameDescriptionRequired
checkScoreBeforeWidgetLoaded function The widget checks whether or not the customer has configured any score provider, if there is a positive result it triggers this event to allow customer determine whether or not load the Widget. Triggered: Before the Widget gets loaded.
Exceptions: If the customer does not respond after the configured timeout it continues with the normal flow loading the Widget. Returns: start/stop
Optional
widgetLoaded function The Whisbi widget script was loaded properly Location: Widget loaded
Triggered: Every time a landing is loaded or reloaded regardless of whether the floating button is visible or not or if the landing is set to auto open. Returns: cookieGuid
Optional
floatingButtonShown function The floating button appears on the client’s landing Location: Whisbi floating button
Triggered: Every time the floating button is shown even after the sidebar has been closed.
Optional
floatingButtonUnfolded function The floating button unfolds, showing the speech bubble Location: Whisbi floating button
Triggered: Every time a landing is loaded or reloaded and the speech bubble is shown.
Optional
floatingButtonFolded function The floating button folds, hiding the speech bubble Location: Whisbi floating button
Triggered: Every time a landing is loaded or reloaded and the speech bubble is hidden.
Optional