General
Events that trigger both in the Engage and the Sell solution.
| Name | Description | Required |
|---|---|---|
checkScoreBeforeWidgetLoaded
function
|
The widget checks whether or not the customer has
configured any score provider, if there is a positive result it triggers
this event to allow customer determine whether or not load the Widget.
Triggered: Before the Widget gets loaded. Exceptions: If the customer does not respond after the configured timeout it continues with the normal flow loading the Widget. Returns: start/stop |
Optional |
widgetLoaded
function
|
The Whisbi widget script was loaded properly
Location: Widget loaded Triggered: Every time a landing is loaded or reloaded regardless of whether the floating button is visible or not or if the landing is set to auto open. Returns: cookieGuid |
Optional |
floatingButtonShown
function
|
The floating button appears on the client’s landing
Location: Whisbi floating button Triggered: Every time the floating button is shown even after the sidebar has been closed. |
Optional |
floatingButtonUnfolded
function
|
The floating button unfolds, showing the speech bubble
Location: Whisbi floating button Triggered: Every time a landing is loaded or reloaded and the speech bubble is shown. |
Optional |
floatingButtonFolded
function
|
The floating button folds, hiding the speech bubble
Location: Whisbi floating button Triggered: Every time a landing is loaded or reloaded and the speech bubble is hidden. | Optional |