Developer/IT > Whisbi API > API Reference > Events > One-to-One: End

One-to-One: End

Events that trigger when a One-to-One session has finished

NameDescriptionRequired
otoSessionEnded function The One-to-One session has ended, so the communication between the customer and the agent finishes Location: One-to-One Session End
Exeptions: A transferred call doesn’t trigger this event. Returns: leadGuid
Optional
otoSurveyShown function The One-to-One survey appears Location: Survey Returns: leadGuid Optional
CloseSubmittedFeedback function The customer has closed the widget after sending the survey Location: Survey
Triggered: The customer submits the survey and then clicks on the “Close” button
Optional
otoClosed function The One-to-One sidebar was just closed Location: Sidebar
Triggered: The customer closes the One-to-One sidebar by clicking on the close icon located at the header
Optional