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Sell: End

Events that trigger when a Sell session has finished

NameDescriptionRequired
otoSessionEnded function The Sell session has ended, so the communication between the customer and the agent finishes Location: Sell Session End
Exeptions: A transferred call doesn’t trigger this event. Returns: leadGuid
Optional
otoSurveyShown function The Sell survey appears Location: Survey Returns: leadGuid Optional
CloseSubmittedFeedback function The customer has closed the widget after sending the survey Location: Survey
Triggered: The customer submits the survey and then clicks on the “Close” button
Optional
otoClosed function The Sell sidebar was just closed Location: Sidebar
Triggered: The customer closes the Sell sidebar by clicking on the close icon located at the header
Optional