Sell: End
Events that trigger when a Sell session has finished
Name | Description | Required |
---|---|---|
otoSessionEnded
function
| The Sell session has ended, so the communication between the customer and the agent finishes Location: Sell Session End Exeptions: A transferred call doesn’t trigger this event. Returns: leadGuid |
Optional |
otoSurveyShown
function
| The Sell survey appears Location: Survey Returns: leadGuid |
Optional |
CloseSubmittedFeedback
function
|
The customer has closed the widget after sending the survey
Location: Survey Triggered: The customer submits the survey and then clicks on the “Close” button |
Optional |
otoClosed
function
| The Sell sidebar was just closed Location: Sidebar Triggered: The customer closes the Sell sidebar by clicking on the close icon located at the header | Optional |