Active viewer form
The object containing the fields in the Engage form appears when the customer enters an Engage live broadcast.
| Name | Description | Required |
|---|---|---|
name whisbi.OneToManyActiveViewerFormNameConfig | Object containing the properties for the Name field on the Engage form | Optional |
Body styles
The styles specific to the Engage widget
| Name | Description | Required |
|---|---|---|
backgroundColor
String
| Background color of the Engage widget. This background is always visible except when the broadcast is being displayed. It uses the same format as the CSS property background-color | Optional |
Floating Button styles
The styles specific to the Engage floating button
| Name | Description | Required |
|---|---|---|
floatingButton.blinkLabel whisbi.BlinkLabelStyles | The styles of the overlapped layer the appears over the agent image on the floating button | Optional |
Blink Label styles
| Name | Description | Required |
|---|---|---|
backgroundColor
String
| Background color of the layer that appears overlapped to the agent image on the floating button |
Optional |
textColor
String
| Color of the text that appears overlapped to the agent image on the floating button | Optional |
Live Help Ribbon styles
The styles specific to the Engage Live Help Ribbon
| Name | Description | Required |
|---|---|---|
backgroundColor
String
| The background color of the label |
Optional |
textColor
String
| The text color color of the label | Optional |
Name config
Object containing the properties for the Name field on the Engage form
| Name | Description | Required |
|---|---|---|
maxLength
Number
| Maximum number of characters allowed in the name field |
Optional Default: 20 |
maxWords
Number
| Maximum number of words allowed in the name field |
Optional Default: 2 |