Developer/IT > Whisbi API > API Reference > One-to-Many > Texts

Texts

The texts specific to the One-to-Many widget

The recommended number of characters are set for the default font. Depending on the font you have chosen for your widget, the number of character that fits well may vary.

NameDescriptionRequired
header String The broadcast title. The recommended size for this text is 18 characters. Optional
liveHelpRibbon String The text of the label placed above the agent’s image on the floating button. The recommended size for this text is 15 characters. Optional
floatingButton whisbi.FloatingButtonTextsConfig An object containing the texts showing up in the floating button Optional
chatbot whisbi.OneToManyChatbotTextsConfig An object containing the texts showing up in the floating button Optional

Chatbot texts

The texts specific to the One-to-Many chatbot.

NameDescriptionRequired
firstMessage whisbi.ChatbotFirstMessageConfig These are the texts that will appear on the first message of the chatbot Optional
secondMessage whisbi.ChatbotSecondMessageConfig These are the texts that will appear on the second message of the chatbot Optional

Chatbot: First message

NameDescriptionRequired
body String The main text appearing on the message. This is a personalized message so the {{userName}} tag shall be included on it. Optional
bodyNoName String The main text appearing on the message. This is the alternative version for the anonymous users, without the {{userName}} tag. Optional
yesCTA String An accepting text. It leads the user to the secondarySeed (preferent) or the URL defined on externalURL. Optional
noCTA String A declining text. It leads to showing the secondMessage. Optional

Chatbot: Second message

These are the texts that will appear on the second message of the chatbot

NameDescriptionRequired
body String The main text appearing on the message. This is a personalized message so the {{userName}} tag must be included on it. Optional
bodyNoName String The main text appearing on the message. This is the alternative version for the anonymous users, without the {{userName}} tag. Optional
yesCTA String An accepting text. It leads the user to the secondarySeed (preferent) or the URL defined on externalURL. Optional