Agent > Using Whisbi from a mobile device > Getting your first One-to-One session/call > How to use different cameras with Video Walk

How to use different cameras with Video Walk

This documentation is deprecated and is replaced by the update of the ‘Agent Desktop’.

Click here or navigate to the ‘Agent Desktop‘ section in the navigation bar of the Help Center.

Whisbi App allows you to make use of the cameras of your device.

Once you select the Video Walk feature, you can tap the button located at the right side of the screen which lets you switch cameras. You can then select the camera of your choice.

Camera selector – Android // Camera selector – iOS

If you have fixed cameras in your showroom, you have the option to select them as well from the list of cameras to select. Make sure you have the latest version of your personalized Json file and you’re connected in the same WiFi network that your cameras are.

You can also define the default camera that is selected when starting the Video Walk feature in the settings. Find out how to in this article.

If you need help to add new cameras to your json file for your device send your current json file to
Our support team will need the name, iP and group to add the new camera.

The file will be located in the root folder of your Android device or get it from the Whisbi application’s data using iTunes.