For you to start a One-to-One session as an Agent, you have to make sure you have the minimum following requirements:
A computer running the latest version of Google Chrome.
If you intend to use co-browsing you’ll need the Whisbi Share a Webpage Chrome extension that you can download and add from here. This will let you stream web pages seamlessly to your customer, for instance, to fill a form for them.
If you need to share a running application (Windows only) you will need to install theWhisbi Process Module program that you can get from here.
You may need to be an administrator to install a Windows program