Developer/IT > CTI Integration > Essentials



  • You have to be able to modify your CTI in order to send data to our endpoint (via HTTP)
  • Whisbi will provide an integration ID (integration_id) to establish a safe and unique connection with the Whisbi servers.
  • We will need to match your CTI login account with the Whisbi login, so you need to provide a list of your agents so we can add the configuration to the endpoint on our side.


CTI user extension Whisbi login