User requirements
User requirements
The agent can start One to Many sessions and communicates with all the viewers via the Whisbi App.
The App for the user can be found here:
IOS: https://itunes.apple.com/us/app/whisbi/id1069355309?mt=8
Android: https://play.google.com/store/apps/details?id=com.whisbi.whisbiforstores
The Whisbi App needs to have access to the domain *.whisbi.com through the ports TCP 80, 443, 1935 (default ports for browsing and real-time video port).
Your network administrator may need to make changes to firewall settings for the broadcasts to reach viewers correctly.
WhisbiApp works on (minimum)
Apple:
OS: iOS 9 or higher.
Device: iPhone 6S or higher.
Android:
OS: Android 5.0 Lollipop
Network requirements
To grant a quality video session it’s essential to meet some network requirements:
- Ping: It measures how long it will take your device to reach the Whisbi systems.
- Bandwidth: Either with a Wifi connection or in 4G, the bandwidth is important to keep a fluent session. It is not a stable value, there are peaks when a big image is sent, for example, and valleys when it’s only a plain text. We’ve calculated an average to define an accurate bandwidth range.
Recommended values
We present the values recommended by the Whisbi team to ensure run a perfect session. Settings used for this values are 1,5 Mbps video quality configuration, 540x960px resolution for Live Broadcast and 800x600px resolution for External Cameras.
Whisbi app (on iOS):
| Features | Ping | Bandwidth |
| Live Broadcast | Maximum: 125 ms Recommended: 100 ms | Minimum: 1.5 Mbps Recommended: 2 Mbps |
| External Cameras | Maximum: 200 ms Recommended: 125 ms | Minimum: 1.5 Mbps Recommended: 2 Mbps |
Whisbi app (on Android):
| Features | Ping | Bandwidth |
| Live Broadcast | Maximum: 175 ms Recommended: 125 ms | Minimum: 1.5 Mbps Recommended: 2 Mbps |