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Whisbi Process Module

This is an optional feature. Speak to your Customer Success Manager to understand if this is necessary for your project

General information

Whisbi Process Module is a Windows application developed by Whisbi to allow the user to share a running application with a customer.

This application obtains all the processes running in the computer. This is done by making a request to the OS. The program then filters only the applications that have an active window and returns a list of Icons for these applications with an ID. From the Whisbi Desktop, the user can see all the applications and select the one they want to share.

Once the user selects the application, Whisbi Process Module makes a second OS request to create a snapshot of the visible windows for these selected applications. This is only possible if the user selects and opens the application on the screen, otherwise it is not possible to get the image.

Whisbi Process Module only requests the information from the OS for the current running applications. It is not able to open or close any application.

When the Whisbi Process Module has the Snapshot, it serves it locally via the following ports:

http://localhost:9779
https://modProcess.whisbi.com:9780

modProcess.whisbi.com is added to the computer as an alias for localhost

Attention: If the user computer has access to internet though a Proxy, it is mandatory to add an exception to: https://modProcess.whisbi.com:9780

Technical Information

Whisbi Process Module is a Windows application developed by Whisbi to allow the user to share a running application with a customer.

  • Whisbi Process ModuleA Windows executable file developed in Visual Basic
  • Install File: under 500Kb, .exe
  • Uses only Windows default dll:
    • GDI32.dll (to manage bitmaps)
    • USER32.dll (to manage running processes)
  • No external communication evoked
  • An alias is generated for localhost called modProcess.whisbi.com