Installing the Whisbi app
To start broadcasting a One-To-Many you need a compatible device running our application. Currently the supported devices are those running:
iOS 8.0+ Get the App from the App Store.
We’ve recently discovered that the latest iOS version 13.1.3 for iPad requires that iPad apps are designed as ‘iPad specific’ or as ‘universal’. From iOS version 13.1.3 forward, apps that are released only as ‘iPhone’ apps are no longer supported.
The Whisbi OTM app version 2.12.0 was published as an iPhone app. It is not compatible with the latest iPad iOS 13.1.3. For customers using iPads with this iOS version, this will result in not being able to broadcast.
We recommend to retain iPad iOS at version 13.1.2 or lower to continue broadcasting with Whisbi OTM version 2.12.0. Alternatively, we recommend to broadcast using Whisbi OTM on iPhone X or later, running on iOS 11+.
The new ‘Broadcast by Whisbi‘ app is compatible on iPhone and iPad from iOS version 11 onward.
Android 5.0+ Download the App from the Google Play Store.
You can also find the app by name searching for “Whisbi”.
As soon as you log in you’ll be asked to select the call center you are in and move to the One-to-Many tab.
The call center selection will only appear when you have access to more than one. Otherwise the call center selection won’t appear at all.
Whisbi App – Android
Once you have moved to the One-to-Many tab you will see the list of available channels. By tapping on one of them you will more to the preparation screen where your camera will open.
Bear in mind that by doing so, a message will appear on your website, where the One-to-Many widget is placed, informing your clients that a broadcast is about to begin.