Manager/Analyst > Configure your One-to-One service > Add users

Add users

To add a new user go to Whisbi Deck and from the top right corner hover over your name and click on “Settings“.

On the left side click on “Manage users” and then “Add a user“. A dialog box will appear where you will need to fill out the basic information of your new user, such as EmailFirst nameLast namePhone number, the Role they are going to have and to which Team they will belong.

After you select the Team and hit “Next” the user will be created and automatically saved with its default password. You can direct your new user to change the password either as an agent or analyst/administrator.

Bear in mind that when creating an LDS user (User, Analyst or Admin) the Phone number field is required.

Note: Upon user creation, you can choose to use the profile picture of the agent on your website in the floating button of Whisbi.