If you forget your password you can always recover it yourself. All you have to do is go back to the log in page through https://account.whisbi.com and select the link that says “Forgot your password?”:
In the recovery section enter your email address and select “Set a new password”
After clicking it you will be notified that a link will be sent to your inbox.
Soon after you’ll receive a link in your email that will take you to the recovery password page where a new password can be generated:
The password should be at least 6 characters long and contain both letters and numbers.
Once you click "Save Password" your password is updated.