Track your sessions’ performance
It’s easy to track which session types your customers are converting from, using the Whisbi Deck platform.
From the Reports section, see which contact method your most engaged customers are choosing to contact your staff and make a purchase. You’ll gain a clear picture of how your Widgets are performing.
Simply filter your customer details by lead or request, to see the outcome trend depending on the session type or the device that your customers are using.
Did you have a lot of successful session outcomes with a specific Widget? You can identify the outcomes and the customer journey from that Widget within the Whisbi Deck and learn how to improve your customer experience.