Feature comparison – Desktop vs iOS vs Android

FeatureAgent Desktop Agent iOS Agent Android
Agent status:check_mark::check_mark::check_mark:
Agent teams:check_mark::check_mark::check_mark:
Agent multi device sync:check_mark::check_mark::check_mark:
Bookmarks:check_mark::check_mark::check_mark:
Chat:check_mark::check_mark::check_mark:
Chat attachments:check_mark::cross_mark::cross_mark:
Chat Inbound:check_mark::check_mark::check_mark:
Configurations (show and hide):check_mark::check_mark::check_mark:
End Session:check_mark::check_mark::check_mark:
Extend request tab:check_mark::check_mark::check_mark:
External cameras:cross_mark::check_mark::check_mark:
Notes:check_mark::check_mark::check_mark:
Notifications:check_mark::check_mark::check_mark:
Open session:check_mark::check_mark::check_mark:
Phone call:check_mark::check_mark::check_mark:
PIN Inbound:check_mark::check_mark::check_mark:
PIN Outbound:check_mark::check_mark::check_mark:
Requests:check_mark::check_mark::check_mark:
Schedule call:check_mark::check_mark::check_mark:
Set results:check_mark::check_mark::check_mark:
Share Gallery:check_mark::check_mark::check_mark:
Share Showroom:cross_mark::check_mark::check_mark:
Share website via bookmark:cross_mark::check_mark::check_mark:
Share Website:check_mark::check_mark::check_mark:
Share Webcam:check_mark::check_mark::check_mark:
Sell Lite :check_mark:*:check_mark::check_mark:
App state management:cross_mark::check_mark::check_mark:
Transfer Call (Whisbi telephony):check_mark::cross_mark::cross_mark:
Transfer Call (Agent telephony):check_mark::cross_mark::cross_mark:
* Session has to be started in the mobile device

Share Showroom vs Agent iOS vs Agent Android

FeatureShare Showroom app (8.4.5)Agent iOS (v1.19)Agent Android (v1.8)
Stream preview:check_mark::check_mark::check_mark:
Start streaming:check_mark::check_mark::check_mark:
Pause streaming:check_mark::cross_mark::cross_mark:
Stop streaming:check_mark::check_mark::check_mark:
External cameras:check_mark::check_mark::check_mark: