IBM Watson integration

Setting up IBM Watson with Whisbi

IBM Watson is a service which enables customers to customize chatbots related to their business. The chatbots are powered by AI to provide a greater experience to the end customer.

The IBM Watson server synchronises chatbot accounts from an IBM Watson instance with customers’ chatbot deployments, so that changes in chatbot setup are reflected in customer website deployments. The Watson server is designed to handle multiple basic IBM Watson account instances (each basic account can hold up to 20 chatbots) so that Whisbi can scale volume of deployed chatbots on the basic account system.

The two key factors of the integration with the IBM Watson server: reliability and scalability.