Whisbi Agent > One pagers > Sharing tools > How-to Share Webcam

How-to Share Webcam

How to use it?

  • Log in to Whisbi Agent
  • Click the “Turn On” webcam button before the session to see the view of a customer without sharing
  • Start the session – the webcam will turn on automatically and share a video with your customer
  • End the call – the webcam will turn off automatically

Configuration

  • Automatically start webcam with session start: True \ False 
    • NB: the webcam always automatically stops at session end or call end
  • The webcam tool visible in the agent UI: True \ False