Whisbi Agent > Use video sharing tools > How-to: Share webcam

How-to: Share Webcam

How to use it?

  • Log in to Whisbi Agent
  • Click the “Turn On” webcam button before the session to see the view of a customer without sharing
  • Start the session – the webcam will turn on automatically and share a video with your customer
  • End the call – the webcam will turn off automatically

If your company requires you to use your webcam for Whisbi Agent sessions you’ll have to make sure a compatible camera (either an integrated webcam or USB webcam ) is present in your system.

Almost all cameras on the market are compatible with the Chrome browser. Make sure you previously allowed your browser to use the camera for Whisbi Desktop and ensure it is connected and functioning properly.

Due to OS’ limitations you may not be able to use the camera in more than one application at the same time (i.e.: Chrome + Camera’s manufacturer software)