Set your profile picture
Log in to Agent Desktop and click on your profile name.
Navigate to your Profile Settings
Login in order to be able to set a profile picture for your account and go to My Profile section
Once you get into that section, click on the current profile picture:
Once you click on the picture a screen will pop-up and from there you will be able to select the picture by dragging the image file into the area or by browsing your computer.
When adding a new picture as an avatar, you have a check named ‘Use Image’ to mark if you want to use the image of the agent in the floating button on your website or not.
Image compatible formats are JPG, GIF or PNG and the file size limit is 5MB